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Responsible Gaming

Responsible Gaming at Pinko

At Pinko, we’re passionate about providing fun, fair, and safe entertainment to all our players across Canada. But we also understand that, for some, gambling can become more than just a game. That’s why we take responsible gaming seriously—because your wellbeing matters.

Gaming Should Always Be a Choice

We believe gambling should always be a personal choice, never a compulsion. Whether you’re playing for the thrill, the strategy, or just to unwind, we’re here to make sure your experience remains positive. And if it ever stops being fun, we’ve got your back with tools, resources, and real human support.

How to Recognize a Problem

It’s not always easy to know when gambling has crossed the line. Here are some signs that might indicate a problem:

  • Spending more time or money than planned
  • Hiding your gambling from friends or family
  • Chasing losses to try to win back money
  • Feeling anxious or irritable when not gambling
  • Borrowing money or missing bills to fund play

If any of this sounds familiar, it may be time to take a step back and explore the tools and support we offer.

Tools to Help You Stay in Control

Your Pinko account includes customizable features that put you in control of your gameplay:

  • Deposit Limits: Decide how much you’re comfortable depositing each day, week, or month.
  • Loss Limits: Keep your budget in check by setting a maximum amount you’re willing to lose.
  • Wager Limits: Control how much you can bet over time.
  • Reality Checks: Receive regular reminders about your session time.
  • Session Limits: Set time boundaries for how long you can play.
  • Time-Out: Need a short break? Pause your account temporarily with one click.
  • Self-Exclusion: Fully block access to your account for a longer period if needed.

Minors and Underage Gambling

Gambling is strictly for adults aged 18 and older. Pinko uses rigorous age verification systems to block underage access. If you share a device with minors, we recommend using parental control tools like Net Nanny or Qustodio to limit exposure.

Need to Talk? You’re Not Alone

We understand that asking for help isn’t always easy. But there are organizations in Canada ready to listen—without judgment:

We’re Here to Help – Anytime

Our customer support team is trained in responsible gaming assistance and is available 24/7. Whether you need help setting limits or just want to talk, we’re here.

Play Smart. Play Safe. Play Pinko.

Responsible gaming is not just a feature—it’s a shared responsibility. Let’s keep the fun in the game and make smart choices together.